Lead Details
How to view and interpret detailed lead information, including score, verifications, and history.
Accessing lead details#
To view all information about a lead, go to Leads in the sidebar menu and click on the desired lead in the list. The details page displays all collected information, verifications performed, and dispatch history.
Sections of the details page#
1. Basic information#
The first section shows the lead's identification data:
| Field | Description |
|---|---|
| Name | Lead's full name |
| Email address | |
| Phone | Phone/mobile number |
| Company | Company name |
| Source | Lead source (API Key name or integration) |
2. Score and classification#
The score is the rating assigned by artificial intelligence based on your ideal lead profile. The section displays:
- Numeric score (0 to 100)
- Classification (Excellent, Good, Average, Poor)
- AI reasoning: a brief explanation of why the lead received that score
Score colors#
| Score | Color | Classification |
|---|---|---|
| 70 - 100 | Green | Excellent - high quality lead |
| 50 - 69 | Yellow | Good - lead with potential |
| 30 - 49 | Orange | Average - below average quality |
| 0 - 29 | Red | Poor - low quality lead |
The score takes into account the ideal profile you configured. A lead with a low score doesn't necessarily mean invalid data, but rather that it doesn't fit your business's ideal profile.
3. Verifications#
The verifications section shows the results of each automatic validation performed:
Email:
- Status: Valid, Invalid, or Disposable (temporary emails)
- Correct format, domain existence (MX), and reputation
Phone:
- Status: Valid or Invalid
- Format and country code validation
CNPJ:
- CNPJ status with the Federal Revenue Service (Active, Closed, Unfit, etc.)
- Legal name and trade name
- Company size (ME, EPP, Other)
IP:
- Risk score (0 to 100)
- Detected Proxy and VPN flags
- Country of origin
Not all leads will have all verifications. If a lead didn't provide a CNPJ, for example, the CNPJ verification section appears as "Not provided". Verifications are only applied when the corresponding data is available.
4. Custom fields#
Displays all custom fields received for this lead, such as job title, industry, revenue, or any other data sent via webhook that doesn't correspond to a native field.
5. Dispatch history#
The dispatch section shows which integrations the lead was sent to:
| Column | Description |
|---|---|
| Integration | Destination integration name (e.g., HubSpot, Pipedrive) |
| Status | Success, Error, or Pending |
| Sent at | Date and time of dispatch |
| Attempts | Number of attempts (in case of retry) |
If a dispatch failed, you can see the error reason by clicking on the row.
6. Tags#
Tags allow you to manually organize and categorize leads. You can add or remove tags directly on the details page.
Available actions#
On the details page, you can:
- Resend the lead to a specific integration
- Add tags for organization
- View the original payload of the received webhook (raw JSON)
The original payload is read-only. Changes to the lead's data do not affect the original JSON received via webhook.
Related articles
How qualification works
Understand the automatic qualification pipeline: email, phone, CNPJ validation, IP analysis, and AI scoring.
Lead Lists
How to create, organize, and manage lead lists to segment your campaigns and integrations.
Activity Logs
How to use logs to monitor received webhooks, qualifications, and lead dispatches.